 CRM Evolution
August 13, 2012 - August 15, 2012
CRM Media
Business Services > Customer Service
New York Marriott Marquis > New York City > USA
This year's event will cover
• Streamline business processes
• Increase profitability
• Create great customer experiences
• Improve customer satisfaction and loyalty
• Generate high returns on CRM investments
• Prepare for customer trends that are reshaping the marketplace
• Leverage technologies that will change customer relationships
• Benefit from Web 2.0 and Social CRM
Who Should Attend
• CEO, CMO,CIO CTOs
• Chief Customer Officer
• VP/Director of Sales, Marketing, Customer Service, Call Centers
• VP/Director of Ecommerce/Ebusiness
• VP/Director of Business Analytics or Business Intelligence
• VP/Director of Telemarketing/Telesales
• VP/Director of IT
• Director/Manager of Sales Support
• Director/Manager of Customer Support |
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